Question 1

How do I Rent a Rack?

Accepted Answer

Select your desired store location at the top of this website and follow the prompts to book your rack. You can select either the Full Hire or Mini Hire. Descriptions are in the details on each shop page.

Question 2

How much does it cost for a Rack or Market Stall?

Accepted Answer

Our monthly rate for our Rent-A-Rack system is:MINI HIRE starting from $259FULL HIRE starting from $429 at all of our locations. FULL HIRE can be shared with a friend, which makes it is just $214.50 each! Pop-up markets are just $60-$70 per stall space + yes, you can share with a friend too! We pride ourselves on being the cheapest Rent-A-Rack system in Australia. You make 100% profits, we do not take a cut!

Question 3

How many items can I sell?

Accepted Answer

FULL HIRE: You are given 45 regular hangers & 5 clip hangers. You can top up anytime throughout your month, having 50 items on your rack at any time. You are also allowed to bring 2 accessories which are included in your 50 items. This can include: pair of shoes, bags, scarves, jewellery, sunglasses etc. These can be topped up as they sell.

MINI HIRE: For a Mini Hire, you are given 25 hangers.  You can top up anytime throughout your month, having 25 items on your rack at any time.

Question 4

How do I tag my items?

Accepted Answer

You can purchase tags at shops like Officeworks, Kmart, Big W, or get creative & make them out of old cards, paper etc. We suggest pinning the tags on or attaching with string. You must put your first name & first initial of your last name on the tag, ensuring that it matches your booking name. You must also include the price of the item, and it is a good idea to put a small description on their too,

for example; Ren C, black mini dress $15.

Question 5

What if I don't make back the cost of the rack?

Accepted Answer

As per our T&Cs, we can never guarantee that you will make above your rack hire.  It’s not common to make less than your rack hire, especially with how busy our stores are. When it does happen, it’s usually due to stock selection, pricing, or not refreshing the rack enough throughout the month. Sellers who have good stock at relative prices, top up weekly, adjust prices when needed, and ask staff for feedback always make back, and exceed, their rack hire fee.

Question 6

When do I get an email with the details about my Rack Hire?

Accepted Answer

Information emails go out one week prior to the beginning of your booked month. Please always check your junk & spam. That email has all details about your monthly Rent-A-Rack hire. If you haven't received yours please email hello@heytherethrifter.com

Question 7

How do I know what day I have to set up and pack down my Rack?

Accepted Answer

We are always closed at all stores on the last day of every month. That is the day that you will set up, so for example, if you have booked a rack for December, your set up will be the last day of November. Pack-down details change slightly each month, so the date & time are always outlined in your information email.

Question 8

What clothes can I sell?

Accepted Answer

We welcome a wide range of pre-loved clothing, as long as it’s clean, in great condition, and something you’d genuinely be excited to buy yourself. Items must be free from stains, damage, or offensive language/graphics. We recommend focusing on quality, on trend, and well made pieces. Ultra fast-fashion brands (such as Shein and similar) typically don’t perform well in our stores, so we suggest avoiding these in favour of items with better fabric, fit, and longevity.

Question 9

How do we know what sells throughout the month?

Accepted Answer

Sellers get weekly updates sent in the WhatsApp Chat as well as one individual email mid month. You are welcome to pop in store any day during shop hours to check on your rack, or email your store for an update.

Question 10

What is the Set Up Service/Top Up Service?

Accepted Answer

$60 Set Up Service - Drop off your tagged items & we’ll work our magic and set up your rack for you. You can be pre booked when booking your Rack online or you can pay this in store.

$80 Top up service. * If you work long hours and want to leave your extra items with us, it is a $80 fee and all month, we will continue to top your rack up for you to save yourself doing it! You will be provided with a large, labelled, clear tub to pop your extra items in.  *Only available at select stores

Question 11

Can I get a refund?

Accepted Answer

Unfortunately we do not provide refunds.

Question 12

Can I move months?

Accepted Answer

Unfortunately we do not offer month changes, all sales are final.

Question 13

How should I price my items?

Accepted Answer

Not sure what to price your item? Let Google Lens do the research!1. OPEN GOOGLE CHROMEOpen Google Chrome on your phone and go to Google.Tap the Google Lens icon 📷 in the search bar.2. TAKE A PHOTO OF YOUR ITEMTake a clear photo of the clothing item.For the best results:✓ Lay or hang the item flat✓ Use good lighting✓ Make sure the whole item is visible✓ Include the brand label if possible3. LET GOOGLE LENS FIND ITGoogle Lens will search the internet for the same or similar item.Look through the results and find listings for the same brand, style and item.Tip: If you know the brand or style name, add it to your Google search to make the results more accurate.4. ASK GOOGLE AI 💡Use Google's AI search to help research the item.Try asking:“How much does this sell for secondhand?”Or:“What is the current secondhand value of this [brand] item?”You can also ask:“Find similar secondhand listings and compare their prices.”5. CHECK MULTIPLE RESULTSDon't just look at one listing!Compare several similar secondhand items across different marketplaces and websites.Look for items that match:Same brandSame styleSame or similar conditionSame sizeSame season/categoryThis gives you a much better idea of the realistic secondhand price.6. PRICE IT COMPETITIVELY 💸Once you've researched the item, use the results to choose a price that makes sense for a secondhand shopper.Remember:WHAT IT WAS WORTH NEW ≠ WHAT IT'S WORTH SECONDHANDThe goal is to find the sweet spot between getting a good return and actually selling it.QUICK TIP:Google Lens → Find similar items → Compare prices → Check condition → Set your price → Get it on the rack!

Question 14

If I share with a friend how do we know who has sold what?

Accepted Answer

On a Full Hire, you can share with one friend at a time and you both just tag your items with your own name. You still have the rack with 50 hangers, you just work out between you both how many items each. Your name will be in our system as your name and then your friend with their name…. two seperate items, sales tracked separately.

Question 15

How do I know what items have sold?

Accepted Answer

On your tags, we encourage you to write a short description of your item, your name and your price. This way when tags are collected, you can see what items are selling. You are in our POS as an item with your name. We keep your tags and do a payout of the total amount of money made at the end of your month. We keep your tags for you to collect on pack up day. Your tags will not calculate to your total as we have a sale weekend. If you want to itemise your pieces and run your own spreadsheet, we encourage you to do this on your end. Thrifter do not itemise your pieces, we keep track of total items sold and total amount made.

- Hire a rack in our shop, we sell for you, you get 100% of sales -

At Thrifter, you can choose either a Mini or Full hire for the month at your preferred store. Once your set up, we take care of selling your items for you seven days a week, with zero commission, so you keep 100% of your sales!

Mini Hire

$259

A Mini hire gives you space for up to 25 regular-sized items, which you can continually restock throughout the entire calendar month.
bulky items will take up more room

Full Hire

$429

A Full hire gives you space for up to 50 regular-sized items, which you can continually restock throughout the entire calendar month.This can also be shared with a friend.
bulky items will take up more room

We know life gets busy, so we’ve introduced a range of add-on services to make selling at Thrifter simple, flexible, and accessible for everyone. You can easily add these on when booking your Rent-a-Rack.

How do I Rent a Rack?

How much does it cost for a Rack or Market Stall?

How many items can I sell?

How do I tag my items?

What if I don't make back the cost of the rack?

When do I get an email with the details about my Rack Hire?

How do I know what day I have to set up and pack down my Rack?

What clothes can I sell?

How do we know what sells throughout the month?

What is the Set Up Service/Top Up Service?

Can I get a refund?

Can I move months?

How should I price my items?

If I share with a friend how do we know who has sold what?

How do I know what items have sold?

THRIFTER NOOSA
2/4 ACTION STREET, NOOSAVILLE 4566

THRIFTER KAWANA
10-12 CAPITAL PL, BIRTINYA 4575

THRIFTER GOLD COAST
SHOP 2, 2440 GOLD COAST HWY, MERMAID BEACH 4218

THRIFTER BRUNSWICK
608 SYDNEY RD, BRUNSWICK, VIC 3056

THRIFTER MACKAY
CANELAND CENTRAL, MACKAY, QLD 4740

THRIFTER COLLINGWOOD
36 SMITH ST, COLLINGWOOD, VIC 3066

- Hire a rack in our shop, we sell for you, you get 100% of sales -

At Thrifter, you can choose either a Mini or Full hire for the month at your preferred store. Once your set up, we take care of selling your items for you seven days a week, with zero commission, so you keep 100% of your sales!

Mini Hire

$259

A Mini hire gives you space for up to 25 regular-sized items*, which you can continually restock throughout the entire calendar month. *bulky items will take up more room

Full Hire

$429

A Full hire gives you space for up to 50 regular-sized items*, which you can continually restock throughout the entire calendar month.This can also be shared with a friend. *bulky items will take up more room

We know life gets busy, so we’ve introduced a range of add-on services to make selling at Thrifter simple, flexible, and accessible for everyone. You can easily add these on when booking your Rent-a-Rack.

How do I Rent a Rack?

How much does it cost for a Rack or Market Stall?

How many items can I sell?

How do I tag my items?

What if I don't make back the cost of the rack?

When do I get an email with the details about my Rack Hire?

How do I know what day I have to set up and pack down my Rack?

What clothes can I sell?

How do we know what sells throughout the month?

What is the Set Up Service/Top Up Service?

Can I get a refund?

Can I move months?

How should I price my items?

If I share with a friend how do we know who has sold what?

How do I know what items have sold?

THRIFTER NOOSA 2/4 ACTION STREET, NOOSAVILLE 4566

THRIFTER KAWANA 10-12 CAPITAL PL, BIRTINYA 4575 ​

THRIFTER GOLD COAST SHOP 2, 2440 GOLD COAST HWY, MERMAID BEACH 4218​

THRIFTER BRUNSWICK 608 SYDNEY RD, BRUNSWICK, VIC 3056

THRIFTER MACKAY CANELAND CENTRAL, MACKAY, QLD 4740

THRIFTER COLLINGWOOD 36 SMITH ST, COLLINGWOOD, VIC 3066

A Mini hire gives you space for up to 25 regular-sized items, which you can continually restock throughout the entire calendar month.
bulky items will take up more room

A Full hire gives you space for up to 50 regular-sized items, which you can continually restock throughout the entire calendar month.This can also be shared with a friend.
bulky items will take up more room

THRIFTER NOOSA
2/4 ACTION STREET, NOOSAVILLE 4566

THRIFTER KAWANA
10-12 CAPITAL PL, BIRTINYA 4575

THRIFTER GOLD COAST
SHOP 2, 2440 GOLD COAST HWY, MERMAID BEACH 4218

THRIFTER BRUNSWICK
608 SYDNEY RD, BRUNSWICK, VIC 3056

THRIFTER MACKAY
CANELAND CENTRAL, MACKAY, QLD 4740

THRIFTER COLLINGWOOD
36 SMITH ST, COLLINGWOOD, VIC 3066